Responsible Gaming
Our Commitment to Responsible Gaming
Online casino gaming should always be an enjoyable experience. However, some players may lose control. Before you start playing at SkyCrown Casino, it’s important to understand that gambling should never be seen as a way to earn money or pay off debts. We encourage players to track the time spent and the amount of money spent at the casino daily.
If you feel like you’re spending more than you can afford or gambling is disrupting your daily life, we suggest taking actions like setting Personal Limits, choosing Self-Exclusion, or seeking help from reputable independent organizations.
Take our gambling addiction quiz to determine whether you might be showing signs of addiction.
How to Control Your Spending and Losses
SkyCrown Casino offers a Personal Limits feature to help you play responsibly. You can set limits on your deposits, losses, wagers, and game spending. This feature can be accessed in your account under the “Personal Limits” section.
Limits can be modified at any time. Decreasing a limit takes effect immediately, but increasing it requires email confirmation and takes effect only after the previous limit expires. This is to prevent impulsive decisions. If you need further assistance regarding Personal Limits, contact our support team at [email protected].
Types of Limits
- Deposit Limit: Set a daily, weekly, or monthly deposit limit.
- Loss Limit: Set a loss limit for a day, week, or month. Note: losses are based on the initial deposit, not winnings.
- Wager Limit: Limit the amount you wager daily, weekly, or monthly.
Need a Break?
You can set a Cooling-Off Limit to take a break for a specific time period. During this time, you won’t be able to deposit, and you’ll be excluded from promotions, though you can withdraw your remaining funds. Once the period ends, your account will be reactivated automatically.
You can also set a Self-Exclusion Limit for a set or indefinite period. This will immediately disable your account, prevent deposits, and exclude you from promotions. Upon expiration, your account will be reactivated.
What is Self-Exclusion?
Self-exclusion means requesting that we block access to your account and prevent you from receiving promotional offers. To self-exclude, contact our support team via live chat.
During the self-exclusion period, you cannot log in to your account or withdraw your remaining balance. To initiate a withdrawal, please contact us at app-skycrown.com or via live chat. Our support team will assist you with the process.
Please note that self-exclusion doesn’t exempt you from the verification process required by the casino.
What is a Reality Check?
When you’re enjoying yourself, it’s easy to lose track of time. We’ll send you hourly notifications during your gameplay to remind you of your spending. No matter how many games you’re playing, this message will give you the chance to assess your bets and consider taking a break.
Age Verification
SkyCrown Casino accepts only players who are at least 18 years old and uses all available methods to prevent minors from registering and playing. The casino reserves the right to request proof of identity, and if the player is underage, access will be immediately denied.
We recommend that parents use special software to prevent children from accessing gambling websites, as minors might still find ways to register and play despite age restrictions.